FMS HELPDESK

FMS HELPDESK is a web call center to simplify a service to your customers.

FMS HELPDESK is a self-service mobile portal to simplify and enhance the quality of service to your customers/ occupants through quick response times and better communication. This application enables the occupant to give more information about the complaint to the Call center.

• End users can submit a complaint, Track, and provide feedback upon completion.

• Ability to provide troubleshooting methods for repeated and common nature complaints.

• Ability to record video, and take images while submitting the complaint.