Dini Feedback (Kiosk)

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Dini feedback is a cloud based customer feedback and review management system for restaurant Industry.

Collecting feedback in paper forms make it difficult to keep feedback confidential and tamper proof, not to mention the lack of interest in filling paper forms.

Use Dini feedback to capture true customer feedback in real-time. Collects more number of feedbacks compared to traditional methods and helps change business strategy based on feedback.

Please download Feedback manager App to view feedbacks. You can setup alert calls using feedback manager app.

Alert calls helps in immediate redressal of unintentional customer grievance.

Alert calls are initiated as soon as a negative feedback is logged by the feedback App.

This helps in reducing negative online comments by giving customers’ an opportunity to express their grievance directly to the restaurant management.