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Customer Service Training - An Infographic BooK
The term "customer service" encompasses a variety of techniques used by businesses to ensure the satisfaction of a customer, from friendly and attentive staff to prompt response when confronted with product defects. Successful small business owners often cite this factor as one of the most important in establishing and maintaining a prosperous company. "A cascade of beneficial effects can result when a small business cultivates customer loyalty," wrote Michael Barrier in Nation's Business. "That pattern holds in all kinds of small businesses—those that sell to other businesses as well as those that sell to consumer."
Some of the areas discussed include:
How To Provide Customer Service To 5 Difficult Personalities
10 Ways to Innovate and Impress At Work
Top 20 Customer Service Soft Skills to Master
25 Skills for Excellent Customer Service
The Top 5 things People Really Care About (Happiness in the Work Place)
How to be A Good Boss
9 Ways to Become More Charismatic
How to Create An All-Star Linked-IN Profile
Communication Etiquette
15 Reasons Your Customers Don't Like You
7 Expected Attitudes of Great Customer Service
19 Customer Service Phrases
Dealing With Angry Customers
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Customer Service Training
1.0 by appcreatorpro
Mar 8, 2018