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Angry people can be scary. Sometimes we have to deal with them and their anger anyway.
This course shows you how to turn an angry person into a calm person. In just one hour it shows you what not to do and how to relate effectively, even when people on "red alert" behavior. The video and audio examples are supplemented with written summaries. Mini-posters to remind you about key points help you change habits quickly. Take this course and never fear ranting again!
*WHAT YOU WILL LEARN*
• The Delay Style
• The Brush Off Style
• The Reasoner Style
• The Rescuer Style
• The Fiery Style
• Three Good News Facts About Angry People
• Conflict: What It Is and Where It's From
• Responding to Get Great Results
• Audio Demonstration of Effective Responding
• Review and Additional Concepts
• Mini-Posters That Will Help You Lock in New Habits
• Forever" Truth
• Links and Resources
• Optional Quiz
*FEATURES*
- Lifetime access to 14 lectures and 1 quizzes
- A community of 600+ students learning together!
- Watch courses on the go: video lectures, audio lectures, presentations, articles and anything inside your course.
- Watch courses in offline: Save courses for offline viewing so you can watch them while you're on a plane or subway!
*WHAT PEOPLE ARE SAYING ABOUT THIS COURSE*
“I'm sure everyone will be able to identify with at least one of the ways we react to angry people. Dr. Walters presents both the negative and positive ways to react in angry situations, and the outcomes of each in very practical, down-to-earth terms.. ”
-(Michael Farrand )★★★★★
"Calm angry people quickly' is versatile. The information can be used in personal and professional situations . It allows for the engagement of anger in context and offers real time solutions and suggestions .”
-(Judy Singh)★★★★★
Instructed By : Dr. Richard Walters | Human Relations Specialist
Rich Walters holds master’s degrees in business and counseling, and the PhD in counseling psychology -(University of Georgia).
Install the "Calm Angry People Quickly" app now and join over 4 million students who are already learning on Udemy.
Last updated on Oct 28, 2015
Minor bug fixes and improvements. Install or update to the newest version to check it out!
द्वारा डाली गई
Gleydson Dias Costa
Android ज़रूरी है
Android 4.0+
श्रेणी
रिपोर्ट
Calm Angry People Quickly
1.9 by Udemy
Oct 28, 2015